Published rules
Our procedural rules, evidence standards, and fee schedule are public and versioned. Every award cites the version it applied.
Rubicourt resolves small disputes through binding arbitration under published rules. Software drafts a reasoned award from the evidence both sides submit. A licensed arbitrator reviews it, corrects it if needed, and signs it. Either side can appeal to a human arbitrator.
Both parties must agree to arbitrate. Rubicourt is a private arbitration provider, not a government court.
“The delivered table did not match the listing. Respondent shall refund the purchase price less the restocking fee disclosed at checkout.”
Most cases close within ten business days of the evidence deadline. No hearings to schedule and no travel.
Through a platform’s terms or a signed submission agreement. Each side sees the rules and the fee before agreeing.
Upload receipts, messages, photos, and a written statement. Each side sees the other’s submission and may reply once.
The draft applies the rules to the record, cites the evidence it relied on, and explains each finding in plain language.
The arbitrator checks the draft against the record, amends or rewrites it as needed, and issues the award under their name.
Everything a party can do on Rubicourt is available through the API. Marketplaces route eligible disputes automatically. AI agents acting for a person or a business can file a claim, submit evidence, and follow the case to a signed award.
Send the parties, the amount, and the transaction record. You get a case number and a deadline schedule back.
Receive an event when evidence closes, when the award is signed, and if either side appeals.
An agent can act for a party only with that party’s recorded authorization. Every action is logged to the case file.
# File a dispute
curl https://api.rubicourt.com/v1/disputes \
-H "Authorization: Bearer $RUBICOURT_KEY" \
-H "Content-Type: application/json" \
-d '{
"amount": { "value": 2340.00, "currency": "USD" },
"category": "goods_not_as_described",
"claimant": { "ref": "usr_8f21" },
"respondent": { "ref": "slr_4410" },
"evidence": ["order_7731.json", "chat_log.json"],
"rules_version": "2026.2"
}'
# Response
{
"id": "RC-2026-004182",
"status": "awaiting_response",
"evidence_deadline": "2026-11-12",
"fee_per_side": 90.00
}Illustrative request. API access opens to waitlist members first.
An arbitration provider earns trust by being open about how it decides. These commitments will be written into our published rules.
Our procedural rules, evidence standards, and fee schedule are public and versioned. Every award cites the version it applied.
No award issues without a licensed arbitrator’s review and signature. The arbitrator is responsible for the decision.
A $75 appeal goes to a different arbitrator who decides from the record alone. The fee is refunded if the award is changed.
An outside auditor reviews outcomes twice a year for disparities by party type, claim category, and arbitrator. Reports are published in full.
We publish anonymized results every quarter: time to award, how often each side prevails, appeal rates, and how often arbitrators amend drafts.
Arbitrators are assigned at random and never see which platform referred a case or how much volume it sends.
Each side pays the fee for its tier. There are no hourly charges, hearing fees, or charges for additional evidence.
| Amount in dispute | Fee per side | Typical time to award |
|---|---|---|
| Up to $1,000 | $50 | 5 business days |
| $1,001 – $3,000 | $90 | 7 business days |
| $3,001 – $6,000 | $150 | 10 business days |
| $6,001 – $10,000 | $225 | 10 business days |
Appeals$75, paid by the appealing side. Refunded in full if the award is changed.
Fee waiversIndividuals who cannot afford the fee can apply for a waiver at filing.
Platform plansPlatforms may cover the consumer’s fee. Volume pricing is published, not negotiated case by case.
We are onboarding a small group of platforms before we open to the public. Tell us about the disputes you handle and we will follow up within a week.